FAQ's
What is a QR code?
A QR code (Quick Response code) is a type of barcode that stores information such as URLs, text, contact details, or payment links, allowing users to scan it with a smartphone camera to access the data instantly.
Can I edit my QR code after generating it?
If you created a dynamic QR code, you can edit its content (like changing the URL) anytime without reprinting. Static QR codes, however, cannot be changed once generated.
What’s the difference between static and dynamic QR codes?
Static: Fixed information, cannot be changed once created.
Dynamic: Editable destination and trackable scans (analytics).
Can I track how many times my QR code has been scanned?
Yes, if you use dynamic QR codes, you can access real-time analytics such as number of scans, location, and device type.
What file formats can I download my QR code in?
PNG and SVG. SVG is ideal for printing high-quality, scalable designs.
Can I customize the color and design of my QR code?
Yes, you can change colors, add logos, or use custom frames—just ensure there’s enough contrast for scanners to read it properly.
Do QR codes expire?
Static QR codes never expire. Dynamic QR codes expire if your plan or subscription ends.
How can I test my QR code before printing?
Scan it using multiple devices and apps to ensure it redirects correctly. Also, test it in various lighting and background conditions for readability.
What does “white-labeled dynamic QR code” mean?
White-labeled QR codes are hosted on your own domain (e.g., qr.yourdomain.com), keeping your branding consistent and professional. This builds trust with customers, strengthens your brand image, and gives you valuable marketing insights through scan analytics.
